5 Common Copier Issues—And How to Fix Them

How many times have you heard your employees complain about the photocopier in your workplace? If it’s becoming a common source of frustration inside the workplace then it’s time to pay serious attention and fix the problem before it gets even worse. An inefficient copier can affect staff productivity which may also cause unnecessary expenses to your company.

Fortunately, the most common copier problems can be fixed in minutes. You can even prevent some of them by hiring professional copier repair and regular maintenance services. For now, here are five photocopier problems—and how you can troubleshoot them quickly.

Problem #1: Paper Jam

Paper jams create a standstill and may slow down the course of your operations, causing your employees to miss deadlines. This usually happens when a worker improperly loads paper into the machine.

When the copier pulls the paper in the wrong direction, it becomes stuck inside causing paper jams. Dust can also clog the copier and a paper that’s too thin or moist can cause the same effect.

To fix this, you need to remove the jammed paper manually and insert the correct type of paper. Realign the paper in the copier tray while making sure that it’s facing the right direction. Inform your maintenance team to regularly clean the feeding tires and vacuum the machine’s interior to remove any collected dust.

Problem #2: Wrinkled Pages

Documents that come out of the copier with a wrinkle have an unprofessional appearance. You don’t want to let your workers show up for a sales presentation or a tradeshow with wrinkled or creased brochures or contracts.

Aged exit rollers and worn-out paper feeds are known to cause wrinkled pages. Additionally, papers with too much moisture may also cause this issue.

Make sure that you invest in better paper and copier consumables and replace worn-out paper trays. If the problem appears to be because of the exit rollers or feeds, let a technician repair or replace them.

Common Copier Issues

Problem #3: Toner and Cartridge Problems

Is your staff diligent in changing t low or empty toner cartridges, but you’re still having issues?

There are two potential causes. First, it could be a manufacturing error. If the case is a manufacturer error then bring a copy of the poor prints to your supplier and ask for a cartridge replacement. Another possible cause is incompatibility issues. Make sure that the toners and cartridges that you’re using are compatible with your photocopier.

Problem #4: Spots, Lines, and Streaks

Streaks, spots, and lines don’t look good on office documents even if they are subtle. These issues occur because of dust and other substances that go inside the photocopier’s scanning glass. The first thing to do is to gently wipe the scanning glass or copy mirror.

If the problem is still present, then it might be a more serious issue. It’s recommended that you call for copier repair technicians as the problems may be because of the fusers or a drum-blad malfunction and the best thing to do is to replace these crucial parts.

Problem #5: Discoloured Prints

Distributing clear, vibrant documents at a meeting can reveal a great deal about your business. Small details like this make good impressions on your potential clients and partners. If you notice any complaints about miscoloured prints, ensure you fix this right away.

Copies that are too light or dark are commonly caused by imbalanced density controls. It’s possible that an employee accidentally changed these control, the toner is about to expire, or the copier drum is malfunctioning.

Try to troubleshoot it yourself first by resetting the density controls and replacing the toner. However, if the problem still persists then it’s best to call a copier technician as soon as you can.

Fix the Photocopier Issue Before It Gets Serious

As with any machine, proper use and preventive maintenance can keep your office copiers running optimally—especially when you need it the most for a meeting or company event. But when they do get broken, it’s best to hire professional copier repair services. That way, you can ensure a fast and efficient job that will restore your copier as fast as possible. 

Call Our Team for Prompt Copier Repairs in Sydney

Printer Repair Centre is always ready to send a technician to your door. If your photocopier requires extensive repairs, we’ll provide you with a free loan machine. That way, your staff can still print and make copies and meet deadlines while our team fixes your office copier. 

Our technicians are experienced in repairing and servicing all makes and brands of photocopiers in Australia. We’re the right team to call for Canon photocopier repair or Brother photocopier troubleshooting services.

Get in touch with us now to set up a service.

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