- Colour Laser Printer
- Mono Laser Printer
- All Makes and Models
- Large Format Printers
- Wide Format Printers
- Hp Designjet | Canon IPF
Copier & MFP
- Multifunction Printer
- Multifunctional Copier
Our Sydney Based Printer Repairs Centre (PRC) was established in 1996, due to the increasing demand for onsite printer repairs. The team at PRC Group set out with a mission to achieve customer care of the highest standard – we ask ourselves “what do our customers want?” and strive to exceed customer expectations throughout all interactions, always with this mission at the forefront.
Simply put, PRC Group can provide you with expert printer repairs, machine maintenance, and sound solutions for all major brands including Hewlett Packard (HP), Canon, Xerox, Lexmark, Toshiba, Epson, Brother, Kyocera, Sydney wide. Printer Repair Centre services machinery of all models including: multifunction devices, photocopiers, large format machines and plotters, fax machines, scanners and more. Our repair services are catered to organisations of all sizes; from your government agencies and large corporations, right down to the home owner.
Here at PRC, we recognise the importance of a fully functioning machine to your daily business activities, and that is why our managed print services is designed to ensure minimal interruptions for your organisation. The primary way that we do this, is by providing same day service of all early calls placed. In the instance that you requested a service at the end of the day, the longest you will have to wait for a technician is until the very next business day. Furthermore, our technicians arrive to your location fully equipped with the common parts that may be required by your machine to ensure that repairs are completed promptly. Additionally, in the event that your machine requires extensive off-site repairs, we will gladly (subject to availability) provide you with a free loan machine.
All technicians at Printer Repair Centre have undergone extensive and ongoing training to ensure that they have thorough and up-to-date knowledge on all makes and models of machinery. The excellence that our technicians can offer you is evident by our 98% first visit success rate. For further peace of mind, and to go that extra mile for our valued customers, we offer a 30 day warranty for all repair works completed by our technicians -should it be required!
The foundation of the relationships that we have with our clients is on a non-contractual basis; meaning that there is no obligation to have your machine services, maintenance, or repairs conducted by PRC.
Our clients choose us and vouch for our excellence, knowledge and experience, and dedication to their satisfaction. However, to accommodate the growing demand from many of our corporate accounts looking to outsource the maintenance, management, and support of their office equipment, we also offer the convenience of a Managed Print Services contract, or a PH4S agreement that is tailored to the individual needs for the business.
The team at Printer Repair Centre will continuously strive to provide you with excellent repairs, and customer service of the highest caliber. If you are looking for someone who knows your machine, and can provide exceptional repairs Sydney wide, then call our friendly staff for your free quote today on (02) 9684 0044.